FAQ
Frequently Asked Questions
Here are some common questions you might be asking. If you don't see the answers to your specific questions, or you'd just like some more info, feel free to reach out to us at hello@dottedlinesolutions.net!
Essentially, DLS is a gateway to work opportunities with top companies for folks who are looking to work for themselves but not sure how. We partner with Arise Virtual Solutions who provides access to tons of companies looking to outsource their contact volume. So when you sign up with Dotted Line, you'll be able to sign up for customer support, sales, tech support and other roles with these top companies like Home Depot, Intuit, Carnival Cruises and more as an Independent Contractor.
We want to help you get the opportunities you want and provide unparalleled support along the way!
Scams are a nightmare! Dotted Line has partnered with Arise Virtual Solutions, which is a legitimate work from home opportunity. Check 'em out! There are thousands of small businesses and their contractors who have enjoyed providing services to Arise for decades. Partner your business with us today and let us connect you with some of the most prestigious companies!
In order to work with us, you must be at least 18 years old and legally reside in the USA. You can provide your services from anywhere that is open to new applications. If you move, you are able to bring your work with you!
*Currently Arise is not accepting new applicants from the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon and Wisconsin, but we'll let you know ASAP if this changes.
You'll be working as an independent contractor, so there are a few startup costs to consider:
Certification courses for the client you choose are FREE! Though some will charge a $20 no show fee if you don't show up to the first day of certification training. *Keep in mind that the certification period is unpaid and can last anywhere from 3 days to a month depending on the client you are servicing. However, some clients will start paying during the certification period if you are taking live training calls.
$30 background check fee, paid directly to Arise.
If you don't have the required equipment to work for Arise, you'll need to invest in this as well. Prices will vary, but you can check out more info about equipment requirements here.
These fees are paid to Arise Virtual Solutions, the client you are working with, or the place you purchase your equipment from, not Dotted Line Solutions.
We want to make sure you are set up for success at every turn, and always provide top-notch support when you need it. We have years of customer support and operations experience and will always be available to assist. We are upfront, honest, transparent, and encouraging so that you can have the best experience possible!
There are many different client programs available to our agents, and can range from customer support, sales, tech support, phone, email, and chat support. And more opportunities become available on a regular basis in case you don't see one that fits your needs right away.
When you sign up with DLS, you'll be able to choose your client program, set the schedule that works for you, and work in the comfort of your bedroom, bathroom, or wherever!
It's up to you! Each client program will have a different pay rate, so you can decide what works for you. You can even choose multiple clients if you so desire. And then you can also set your own hours, so you could work as few as 15 hours per week or as many as you want to reach your goals. Some folks are making up to $1,500+ biweekly, so it's really what you choose to make it!
Yes, there are a few additional things to note:
For independent contractors, taxes are not taken out of your paycheck. If you make at least $600 for the year, you'll receive a 1099 form at the end of the year to file taxes in your state.
In addition, you will not be eligible for unemployment, overtime, or benefits.
Yay! We're so glad you're ready to take the next step in your journey!
To get started, click any of the Sign Up Now! buttons on this site or just click here. We'll send you an email with your orientation guide and program so you know exactly how to move forward and get started with Arise.